by Barbara Clifford | Jun 17, 2025 | Communication, Conflict Management, Leadership, Workplace Culture
7 Strategies to Stay Calm in Difficult Conversations Difficult conversations are inevitable. Whether you’re addressing a performance issue with a team member, discussing boundaries with a partner, or confronting a friend about a hurtful comment, these...
by Barbara Clifford | May 22, 2025 | Communication, Emotional Intelligence, Leadership, Professional Development
Mastering Leadership Communication: The 4 Essential Thinking Styles Every Leader Must Practice “You cannot solve a problem with the same thinking that created it.” — Albert Einstein No doubt there are clever leaders around you that frustratingly have the...
by Barbara Clifford | May 13, 2025 | Communication, Emotional Intelligence, Personal Development, Resilience, Stress Management
Don’t Let Stress Hijack Your Reactions: 12 Phrases to Stay in Control Stress is a constant, in fact it’s pretty unavoidable. Being stress free is an absolute myth. We actually need stress to perform. Think about it, without pressure, deadlines etc we don’t...
by Barbara Clifford | Apr 21, 2025 | Communication, Emotional Wellbeing, Leadership
How to Overcome Micromanagement and Improve Your Leadership and Communication Skills Micromanagement is a common leadership pitfall that many leaders fall into without realising it. You may believe you’re upholding high standards or paying attention to...
by Barbara Clifford | Apr 21, 2025 | Communication, Emotional Wellbeing, Leadership
5 Mistakes Leaders Make When Giving Feedback When I use the term Performance Management it fills most people with a feeling of dread. Performance management is a critical aspect of leadership, yet many new leaders find performance conversations challenging and...
by Barbara Clifford | Nov 18, 2024 | Communication, Team Work
The Top 3 Reasons People Get Into Conflict in the Workplace Workplace conflict is inevitable, especially in a toxic workplace where communication issues, differing values, and unclear expectations are common. As an accredited workplace mediator, I often hear employees...
