by Barbara Clifford | Dec 10, 2025 | Communication, Leadership, Personal Development, Resilience, Well-being, Workplace Conflict, Workplace Effectiveness
Assertive Communication: How to Stop Over-Explaining and Start Speaking with Confidence Over 71% of professionals say meetings are unproductive, often because people talk too much without getting to the point. In today’s workplace, mastering assertive communication...
by Cecilia Yeung | Oct 20, 2025 | Communication, Conflict Resolution, Leadership, Resilience, Stress Management
Delivering Tough Messages with Confidence, Compassion, and Curiosity Delivering bad news is never easy. Yet, it’s one of the most vital skills a leader, manager, or business owner can master. What are the strategies for communicating difficult messages without...
by Barbara Clifford | Oct 18, 2025 | Communication, Leadership, Resilience, Well-being, Workplace Conflict
How to Deal with an Asshole at Work: Navigating Workplace Conflict Workplace conflict is one of the most emotionally draining experiences professionals face. Whether it’s a micromanager, a narcissist, or someone who seems to thrive on chaos, dealing with an asshole...
by Barbara Clifford | Sep 24, 2025 | Communication, Leadership, Resilience, Workplace Skills
Emotional Intelligence at Work: Tips for Surviving Pressure & 12 Phrases to Try Emotional Intelligence is now one of the most in demand behavioural competencies in modern working world. It shapes careers, teamwork, wellbeing. However, it also quietly explains...
by Cecilia Yeung | Sep 7, 2025 | Communication, Emotional Intelligence, Leadership, Workplace Culture
Mastering Difficult Conversations: Communication Techniques That Build Empathy and Trust In every workplace, community, or leadership role, we face moments that require us to deliver uncomfortable truths—whether it’s giving feedback, announcing change, or...
by Barbara Clifford | Jun 17, 2025 | Communication, Conflict Management, Leadership, Workplace Culture
7 Strategies to Stay Calm in Difficult Conversations Difficult conversations are inevitable. Whether you’re addressing a performance issue with a team member, discussing boundaries with a partner, or confronting a friend about a hurtful comment, these...
