by Cecilia Yeung | Oct 20, 2025 | Communication, Conflict Resolution, Leadership, Resilience, Stress Management
Delivering Tough Messages with Confidence, Compassion, and Curiosity Delivering bad news is never easy. Yet, it’s one of the most vital skills a leader, manager, or business owner can master. What are the strategies for communicating difficult messages without...
by Barbara Clifford | Oct 18, 2025 | Communication, Leadership, Resilience, Well-being, Workplace Conflict
How to Deal with an Asshole at Work: Navigating Workplace Conflict Workplace conflict is one of the most emotionally draining experiences professionals face. Whether it’s a micromanager, a narcissist, or someone who seems to thrive on chaos, dealing with an asshole...
by Barbara Clifford | Sep 24, 2025 | Communication, Leadership, Resilience, Workplace Skills
Emotional Intelligence at Work: Tips for Surviving Pressure & 12 Phrases to Try Emotional Intelligence is now one of the most in demand behavioural competencies in modern working world. It shapes careers, teamwork, wellbeing. However, it also quietly explains...
by Barbara Clifford | Sep 15, 2025 | Leadership, Productivity, Time Management, Workplace Culture
You’re Not Special Just Because You’re Busy What if your full calendar is just smoke and mirrors? There’s a strange thing happening in modern workplaces, kitchens, boardrooms, inboxes and even in our inner dialogue: we’ve started treating busyness like it’s a badge...
by Barbara Clifford | Sep 7, 2025 | Confidence & Mindset, Leadership, Personal Development, Women in Business, Workplace Culture
Why Women Are Good at Imposter Syndrome (and what to do about it) If you’re a woman in leadership, you’ve probably felt it. That nagging voice telling you that you don’t quite belong, you’re not good enough, or someone else could do this better. That’s imposter...
by Cecilia Yeung | Sep 7, 2025 | Communication, Emotional Intelligence, Leadership, Workplace Culture
Mastering Difficult Conversations: Communication Techniques That Build Empathy and Trust In every workplace, community, or leadership role, we face moments that require us to deliver uncomfortable truths—whether it’s giving feedback, announcing change, or...
