by Barbara Clifford | Aug 27, 2024 | Leadership, Resilience, Stress Management, Trending Topics
Right to Disconnect: What Australia’s New Laws Mean for Workplace Culture As of August 26th, Australians will gain a new right: the right to disconnect. This legislative change is set to alter the workplace landscape across the country, potentially transforming...
by Barbara Clifford | Jun 10, 2024 | Leadership, Resilience
Recently, I led a workshop focused on women in leadership, discussing the crucial emotional intelligence skills needed for successful leadership. The conversation was enlightening, resulting in a valuable list of 13 essential skills for effective leadership. ...
by Barbara Clifford | Apr 14, 2023 | Leadership, Performance Management
Most of us have participated in some kind of professional development training, such as short workshops, online courses, or master classes. Additionally, we may have read insightful books that offer knowledge we can use in our work. However, some individuals may feel...
by Barbara Clifford | Jan 30, 2023 | Communication, Leadership
Customer service is integral to protecting and maintaining repeat business. We all want repeat business, it doesn’t matter what your product or service is. If you can get repeat business and word of mouth then you don’t have to struggle for new clients....
by Barbara Clifford | Sep 7, 2022 | Leadership
Quietly quitting has instilled a minor concern, perhaps anxiety, a little fear for managers, leaders and CEO’s. Here is why you shouldn’t panic just yet. It has become a catchphrase that some may see as encouraging presenteeism and absenteeism in the...
by Barbara Clifford | Aug 22, 2022 | Leadership
In supervision or leadership, trust is one of the most important things that you will need to develop, but it will take time. Trust encompasses a whole range of things and it takes time to build yet can be unraveled very quickly. Here are a few ideas of things that...