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Assertiveness Techniques

Discover how you can professionally assert your wants and needs with emotional intelligence and without being aggressive.

About this event

In this training participants will learn:

  • The difference between assertiveness, aggressive, passive & passive-aggressive
  • Assertive rights
  • Resistance to being assertive
  • Being more confident to speak up
  • Assertive communication
  • Making requests & negotiating
  • Making refusals
  • Giving & Receiving Feedback
  • Dealing with the unexpected
  • How to work with different hierarchy and stakeholders

This training is ideal for:

  • Anyone who wants to improve their communication.
  • Anyone new to leadership or supervision roles.
  • Those that want to reduce conflict with colleagues, customers, family, and friends.
  • Those wanting to feel more confident in their communication.
  • Those who want to create greater influence.


Special Offers

  • Bring someone with you and the second person is free (see ticket details)
  • Refer someone and you both get your tickets for the same event at 50% off. (This requires your ‘friend’ to contact us directly for their discount code on booking).

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