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Managing Difficult Conversations

Develop a more mindful and resilient practice for managing difficult people & conversations.

About this event

In this half-day workshop participants will explore:

  • Emotional Intelligence
  • Mindful practices and approach
  • Changing the way we respond
  • Understanding why people frustrate us
  • Human behavioural triggers & responses
  • Preparing for difficult conversations
  • Managing energy

This workshop is ideal for:

  • Leaders, Managers & those in senior positions
  • Anyone working in a toxic environment
  • Those who are responsible for managing complaints
  • Anyone tired, exhausted or overwhelmed by regular challenging conversations

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