PRIVACY POLICY

Hinwood Institute Pty Ltd values your Privacy.

When you use this site or engage with our services you can trust us with your information.  This Privacy Policy helps you understand what information we collect (“Data”), why we collect it, and what we do with it. This policy extends to the range of products owned by the Hinwood Institute Pty Ltd as identified in Schedule1 (“Products”).

This Privacy Policy also outlines our provisions for doing business with us, and describes how the privacy of your Data is respected in a variety of common interactions with us.

Data means information that identifies you as an individual, or from which your identity can be reasonably ascertained. This includes but is not limited to: first name, last name, date of birth, age, address, email address, skills, competencies, qualifications, work right status, visa details and other job related information of a non-sensitive nature. It also contains information that we may supply you in the course of dealing with us through our products and services including but not limited to enrolment in our education programs.

The Data you provide us, or the Data we provide you may contain Data that identifies personnel and individuals, and The Hinwood Institute Pty Ltd maintains the same high level of protection in this respect also.

The obligations under the Privacy Act 1988 and the Australian National Privacy Principles guide the way The Hinwood Institute Pty Ltd collects, handles, and stores your Data and any Data within it. We will not use or disclose Data about an individual for a purpose other than in the terms of its Services or Products with its Licensees.

Data you Provide Us

The Hinwood Institute Pty Ltd works hard to ensure the security of your information including your education records. Once it comes into our possession, reasonable steps will be taken to protect and secure this information. When you send use Data this information this will be used strictly for the purposes outlined in this privacy policy.

Our primary purpose for collecting Data includes website registration, job opportunity matching, skills assessment, and employee/contractor management. We collect, hold, use and disclose Data as it is reasonably necessary for running the platform. This includes:

1. Website Registration: we collect, hold, use, and disclose personal Data for the purpose of user access management.

2. Educational Recruitment: we collect, hold, use, and disclose personal Data for assessing an individual’s suitability and skills for an educational or professional development opportunity.

3. Direct Marketing: we collect, hold, use, and disclose personal Data for the purpose of direct marketing information about our Products, where the individual has requested we do so through an opt-in registration process, and from which you can opt-out at any time by unsubscribing. The Hinwood Institute Pty Ltd does not sell, rent, or assign Licensee Data to other businesses.

Data we Provide You

Our site is for the purpose of supplying quality information. Certain Data available on the site is free to use and is considered public Data. Other information we may provide you or manage for you may be considered private and commercial in confidence information.

Using this Site, Products and Services

You can access and browse our Site and Products without disclosing your Data. We will only accept personnel information or your Data with your consent.

From time to time the Hinwood Institute Pty Ltd links to other websites. These websites are responsible for their own privacy practices, and you should check those websites for more information about how they will handle your Data and the provision of this Data.

GDPR Compliance

The Hinwood Institute Pty Ltd will also ensure that your Privacy is respected in accordance with the GDPR standards in Europe applicable to its clients and users in Europe from 25 May 2018.  This includes:

  • Right to be informed: we will always tell you what Data is being collected, how it’s being used, how long it will be kept and whether it will be shared with any third parties.
  • Right of access: we acknowledge that you have the right to request a copy of the Data hat we hold.
  • Right of rectification: we will ensure that you have the right to correct Data that is inaccurate or incomplete.
  • Right to be forgotten: we will ensure that on request we will erase any personal Data that is stored on you.
  • Right of portability: On request we will ensure we transfer any Data that we hold to another company.
  • Right to restrict processing: individuals can request The Hinwood Institute Pty Ltd limit the way it uses its personal Data.
  • Right to object: individuals have the right to challenge certain types of Data processing by The Hinwood Institute Pty Ltd if notified in writing.
  • Rights related to automated decision making including profiling: individuals and organisations can ask The Hinwood Institute Pty Ltd to provide a copy of its automated processing activities if they believe the Data is being processed unlawfully.

You are reminded you are free to exercise these rights.

Complaints process

If you have any questions or concerns about our collection, use or disclosure of personal information, or if you believe that we have not complied with this Privacy Policy or the Privacy Act 1988, please email us at execassist@hinwoodinstitute.com. This includes ensuring compliance with the European Union General Data Protection Regulation (GDPR) that came into effect 25 May 2018.

We will investigate the complaint and determine whether a breach has occurred and what action, if any, to take.  When contacting us, please provide as much detail as possible in relation to the query, issue, or complaint.

We will take any privacy complaint seriously.  We will aim to resolve any such complaint in a timely and efficient manner, and our target response time is 30 days. We request that you cooperate with us during this process and provide us with relevant information we may require.

The following outlines the way in which Hinwood Institute Pty Ltd protects your personal information: 

Storage and security of your personal information

The Hinwood Institute Pty Ltd will take reasonable steps to keep any Data we hold about you secure. However, except to the extent liability cannot be excluded due to the operation of statute, the Company excludes all liability (including in negligence) for the consequences of any unauthorised access to your personal information. Please notify us immediately if you become aware of any breach of security.

Data Security

Hinwood Institute Pty Ltd  platforms contain sensitive Data for all our customers, and we treat this data with the utmost care.  All data transmitted into and out of our Products is encrypted. All Data at rest in The Hinwood Institute’s  databases is encrypted. There are no usernames and passwords available to exploit, and passwords are not stored in the database for customers that select to use single sign on. The design of the system and the Azure platform protects the databases from direct access.

Confidentiality

Confidentiality is the most important aspect. In most public cloud scenarios, the systems are what we call multi-tenant. That means that you share physical disks, network cables and CPUs with other customers’ systems. It is the cloud provider’s systems and operations that provide the separation between customers and ensures that one customer’s system cannot access another customer’s data.

Changes to this Privacy Policy

The date of this Privacy Policy is set out below. We may change this Privacy Policy at our discretion. By continuing to use our Site, or otherwise continuing to deal with us, you accept this Privacy Policy as it applies from time to time.

For further information on Hinwood Institute Pty Ltd ’s strong values surrounding data protection please contact execassist@hinwoodinstitute.com.