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7 Strategies to Stay Calm in Difficult Conversations

7 Strategies to Stay Calm in Difficult Conversations

by Barbara Clifford | Jun 17, 2025 | Communication, Conflict Management, Leadership, Workplace Culture

7 Strategies to Stay Calm in Difficult Conversations  Difficult conversations are inevitable. Whether you’re addressing a performance issue with a team member, discussing boundaries with a partner, or confronting a friend about a hurtful comment, these...
Why Great Leadership Begins With Psychological Safety — Not Perfect Solutions

Why Great Leadership Begins With Psychological Safety — Not Perfect Solutions

by Barbara Clifford | May 29, 2025 | Coaching, Emotional Intelligence, Leadership, Team Management, Workplace Culture

Why Great Leadership Begins With Psychological Safety — Not Perfect Solutions  I recently came across a thought-provoking piece in Harvard Business Review that made me stop and reflect. It was about a well-worn leadership mantra that many of us,  myself included —...
How to Overcome Micromanagement and Improve Your Leadership and Communication Skills

How to Overcome Micromanagement and Improve Your Leadership and Communication Skills

by Barbara Clifford | Apr 21, 2025 | Communication, Emotional Wellbeing, Leadership

  How to Overcome Micromanagement and Improve Your Leadership and Communication Skills Micromanagement is a common leadership pitfall that many leaders fall into without realising it. You may believe you’re upholding high standards or paying attention to...
5 Mistakes Leaders Make When Giving Feedback

5 Mistakes Leaders Make When Giving Feedback

by Barbara Clifford | Apr 21, 2025 | Communication, Emotional Wellbeing, Leadership

5 Mistakes Leaders Make When Giving Feedback  When I use the term Performance Management it fills most people with a feeling of dread.  Performance management is a critical aspect of leadership, yet many new leaders find performance conversations challenging and...
The Top 3 Reasons People Get Into Conflict in the Workplace

The Top 3 Reasons People Get Into Conflict in the Workplace

by Barbara Clifford | Nov 18, 2024 | Communication, Team Work

The Top 3 Reasons People Get Into Conflict in the Workplace Workplace conflict is inevitable, especially in a toxic workplace where communication issues, differing values, and unclear expectations are common. As an accredited workplace mediator, I often hear employees...
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