The Unspoken Crisis: Trust, Psychological Safety, and the Pain of Dysfunction 

by Cecilia Yeung | Nov 20, 2025 | Leadership, Professional Development, Team Performance, Workplace Culture

The Unspoken Crisis: Trust, Psychological Safety, and the Pain of Dysfunction   Is psychological safety truly understood — and how does it influence performance?  Psychological safety is a team norm where it’s safe to ask questions, admit mistakes and speak candidly....

From Dysfunction to High Performance: A Team Transformation Masterclass

by Dame | Nov 3, 2025

In today’s complex and rapidly changing workplace, transforming dysfunction into high performance requires both diagnostic clarity and practical intervention skills. This masterclass will help you to identify the root causes of dysfunction – from...

How to Deal with an Asshole at Work: Navigating Workplace Conflict

by Barbara Clifford | Oct 18, 2025 | Communication, Leadership, Resilience, Well-being, Workplace Conflict

How to Deal with an Asshole at Work: Navigating Workplace Conflict   Workplace conflict is one of the most emotionally draining experiences professionals face. Whether it’s a micromanager, a narcissist, or someone who seems to thrive on chaos, dealing with an asshole...

Assertive communication for challenging and awkward conversations

by Dame | Sep 23, 2025

In today’s fast-paced, automated and resource-constrained environment, mastering emotional resilience is essential for sustaining high performance. This masterclass shares practical techniques to strengthen your emotional resilience, helping you be resourceful,...

Kind Words for Tough Talks

by Dame | Sep 23, 2025

As a manager, leader or professional balancing urgent demands and strategic priorities, learning how to deliver bad news effectively is vital. This free masterclass reveals proven techniques to communicate difficult messages with empathy professionalism—helping you...