Training, Workshops & Keynote Presentations

You’l find our training to be interactive, allowing participants to contribute their ideas, address specific needs, and learn from each other. 

The physical demonstrations of tools and resources help participants improve their professional capability. Most training includes comprehensive workbooks packed with valuable instruction, practical activity, and examples.

Barbara Clifford, our lead trainer, is an experienced facilitator and educator having worked with business industry peak bodies, universities and education providers.

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Time Management

Goal Setting - Transforming Ideas into Action (1 - 2 Hours)

An interactive workshop where participants will learn a practical tool on how to plan large projects such as assignments, reports or personal goals.

Using life goals as the example, participants will learn about Mindfulness.

Mastering Procrastination and Prioritisation (1½ - 2Hr)

Discover how procrastination is not just about self-discipline. Learn how to use a simple prioritisation tool, used by time management experts around the world.

In this 2 hour workshop/webinar participants will learn:

  • Identify when we’re being productive or unproductive
  • Understand what Procrastination is
  • Why we procrastinate & what we can do to stop it
  • The prioritisation tool used by Time Management Experts around the world

This workshop is ideal for anyone who:

  • Wants to understand why they’re not being productive
  • Feeling guilty about their level of procrastination
  • Wants tools or strategies to immediately make a difference.

Systemised for Success (1 - 2 Hours)

A 1 – 2 hour workshop on how to implement better tools and systems to increase your productivity and feel more in control.

Participants will learn:

  • Increase their mindfulness around their workspace
  • Discover how to map what crates impact with little effort
  • Simple ways to write personal procedures
  • How to manage delegation

This training is ideal for:

  • Anyone new to management
  • Those who want to be more organised
  • Busy managers who need to sharpen their focus and prioritisation

Time Management with Outlook (1 Day)

How to respond to prioritised workload effectively using the advanced Outlook features and tools and to manage workload the right way.

In this training, learning outcomes will include:

  • Identify areas of distraction and the warning signs to look for;
  • How to focus your attention in the right areas;
  • Understand the difference between Urgent and Important tasks;
  • Develop stronger prioritisation skills for emails and tasks;
  • Understand how to effectively use Categories to manage projects;
  • Learn advanced features for automation; and
  • Tips on using the Calendar more effectively.

This training is ideal for anyone who:

  • Manages multiple projects;
  • Needs to keep others on track;
  • Has difficulty finding the most important thing in the day and get lost in emails.;
  • Loves to flagging but don’t use it properly;
  • Needs an extra 2 hours in their day;
  • Has missed a deadline, or forgotten about an important email.

Practical Time Management (1 Day)

The Time Management workshop short course will provide participants with personal insight into the ways in which they respond to tasks, activities and prioritising their work load. Utilising some of the tools and strategies, this workshop will demonstrate innovative techniques to become far more effective in managing the work at hand.

Stress Management

Hack your Brain to Harness Stress (1 - 2 Hours)

A great booster to give participants some takeaway tricks, tips and tools to manage stress in the moment.

How to identify workplace and personal stressors and build resilience using tools and strategies to gain momentum over stress.

The practices are based on the power of language and visualisation – the underpinnings of change. This process begins with each person through the power of their mind, through their thoughts. Tapping into the mind and brain pathways makes for powerful and positive outcomes for enhancing wellbeing in business and life.

Smashed to Smashing IT (1 - 2 Hours)

This workshop enables participants to understand the principles of stress and how to transform it into a source of stress, moving from Shit to Shine, from Chaos to Calm.

Stress Undressed (1 - 2 Hours)

If you’ve ever been stressed you won’t want to miss this session, and no, you don’t have to get undressed.

Discover your amazing “Three Brains” and how you can use them to remove stress that builds up over time.

You’ll learn about the power of fun and laughter, and proven techniques that you can apply in your daily life.

Take the Calm Home for You (Retreats, 1 - 2 Hours)

Participants attending our presentations and trainings often comment that not only do they want to learn techniques in the session to build emotional resilience, but also, to take them home.

The techniques we share and teach lead participants to a state of calm which they learn how to create in a heartbeat anywhere in their lives.

The Stress to Strength Experience (2 Days)

Here is what you will discover:
At this very different two-day event you will learn over 60 tools and
strategies with Drs. John and Judy Hinwood, Global Leaders in
Stress Management, and you will:

  • Quieten a mind that doesn’t easily shut off
  • Take home tangible stress-reducing tools to apply immediately in
    your family, personal life and business – for less hassle, fatigue
    and irritability
  • Learn simple, sustainable, self-care tools and strategies for
    stress management that really works
  • Be able to identify what triggers your stress in your everyday life and how to cope with it
  • Regain your personal power and inner strength
  • Learn to integrate your mental and physical reactions to create a calmer you, creating more personal energy
  • Learn how to understand and be more in control of your emotions, health and relationships in each momen
  • Apply principles of kinesiology and muscle testing to track your improvement over the weekend
  • Painlessly release any heavy burdens that have weighed on you for a while, maybe even for years
  • Begin to clarify what’s really important to you and learn how to create and integrate more joy and laughter into your life.

Day 1 – Freedom Day

  • Understand how stress is robbing you of your life energy
  • Learn how to make great choices in each moment so you
    are choosing to save and add to your energy and not allow
    stress to deplete it. You will save time, and some sanity
    also
  • Learn simple, sustainable self-care tools and strategies to
    bring you a deep sense of calm and peace
  • Actually experience your innate energy to move yourself
    from stress into your strength
  • Easily perform a mental rehearsal for reversing stress into
    resilience – and take this home with you for ongoing results
  • Enjoy some quiet, private times and some fun times

Day 2 – Flourish Day

  • Learn how to reset your internal ‘stress default’ settings so
    stress becomes your ally, and you move to preventing
    fatigue and illness
  • Learn to integrate proven guided visualisations to create
    mindfulness and calm in your busy life
  • Discover, experience and take home profound yet easy
    healing techniques for a happier, healthier you and your
    family
  • Learn how to integrate the Laws of Energy to create a life
    for yourself that you love, and where you flourish
  • Create your own Strength Plan so you have tools and
    strategies in place, ready, for you to stay calm and manage
    stressful situations for best results

Who Should Attend The Stress to Strength Experience:

  • Anyone wanting to know how to transform their stress into a source of caring, strength and purpose
  • Professionals who are feeling ‘burnt out’, exhausted or frustrated with their working environment
  • Anyone tired of their stress impacting family members, partners, children, and work colleagues because of
    their tiredness or irritability.
  • Anyone who suffers from a lack of energy (regardless of how much sleep they have), tight shoulders and
    neck, anxiety or repeated rapid breathing
  • Working parents juggling family life, business or work and who are time poor
  • Anyone feeling exhausted or overwhelmed by constantly managing a heavy stream of stress

TESTIMONIALS TO INCLUDE:

Wonderful tools to bring hope into your life and enable you to move to a higher state of functioning. UTTERLY MOVING
Mark Pitcher, Clinical Psychologist, Brisbane, Queensland

The Stress to Strength training has not only provided me with tools to deal with stress but has supported the development of an impenetrable positive mindset! My logical business brain would ordinarily dispel this type of content, however, the
logical brain measures outcomes and the course delivers plenty. The tools gained are powerful and extremely useful.
Julia Krawitz, Training Manager, Queensland, Police-Citizens Youth Clubs

The tools and strategies we all engaged in enabled us to better handle stress day to day, to be better focused and to live a life with balance and so much more passion. Thanks, Drs John & Judy.
Bryan Lunt, Chairman & CEO, Absolute World Group, Hong Kong”

Stress Management in the Workplace (1 Day)

Stress Management in the Workplace will help you identify your personal stressors, build resilience and provide you with your unique toolkit to manage and reduce stress – for life. We work to support each individual to bring about sustained integration of the mental, emotional, physical and energetic factors that are the determinants of managing stress and health.

Our techniques include…guided meditations, visualisations and imagery, reframed thinking, detaching,re-channeling brain pathways, focused positivity training, choosing emotional intelligence, mindfulness,re-calibrating emotional responses, creating healthy and useful hormonal responses, precise breathing, and Applied Kinesiology testing.

At the conclusion of this workshop you will:

  • Have a better understanding of your own stress triggers
  • Have developed a stress management toolkit
  • Learn how to remain calm in previously stressful situations
  • Differentiate between ‘good’ and ‘bad’ stress
  • Have tools to prevent unnecessary stress
  • Be happier and more productive
  • Build better relationships with work colleagues and loved ones
  • Complete each day with greater energy and focus
  • Be more resilient to life’s challenges


Who Should Attend the Workshop:

  • Team leaders
  • Managers
  • HR staff
  • Employees who are interested in building their own Stress Management Toolkit.

We train individuals and teams with sustainable, self-care solutions,tools and strategies to empower resilience and calm, and increase productivity levels.

The Stress Management Tool Kit (1 Day)

Discover “Use-Me-Now” Stress Management Tools

The purpose of The Stress Management Toolkit seminar is to support you to move out of any ‘stress spiral’ with simple, practical, sustainable, self-care tools and strategies you will learn.

We invite you to join us for a day to learn how to use an array of easy ‘stress reducing’ tools and strategies so you can reset your internal stress management default settings. The purpose of The Stress Management Toolkit seminar is to support you to move out of any ‘stress
spiral’ with simple, practical, sustainable, self-care tools and strategies you will learn. The integration of your daily activities and personal life will be enhanced as a result of attending The Stress Management Toolkit seminar.

You will be gratified and surprised at the immediate and profound difference in your world as you start to become the master of your stress. Understanding the difference between ‘good stress’ and ‘bad stress’ is life-changing.

You will learn and experience over 30 tools and strategies and you can then pick the tools that suit you and that you connect with, to first cope better and then to live your best life.

At the conclusion of this 1-day seminar you will:

  • Have developed a practical foundational stress management
    toolkit
  • Have tools to prevent unnecessary stress and cope better
  • Be happier more relaxed and more productive
  • Have a better understanding of your own stress triggers
  • Learn how to remain calm in previously stressful situations
  • Differentiate between ‘good’ and ‘bad’ stress
  • Build better relationships with your colleagues, friends and
    loved ones
  • Complete each day with greater energy and focus
  • Be more resilient to life’s challenges

COURSE OUTLINE

Key Points:

  • The way we think about stress determines our body’s
    response to stress
  • Understanding primary, secondary, and tertiary stress
  • Wellbeing solutions…proactive vs reactive approaches
  • Preventing/minimising the effects of stress is a key to
    good health
  • Learn and experience over 30 tools and strategies
  • Using the Stress-Life BarometerTM to measure your stress
    level, at the start of the day and at the end of the training
  • Awareness… ‘Your body doesn’t lie!’

Stress to Strength Strategies:

  • Be aware of your physiology in the moment
  • Watch your energy management
  • Choose proven nutrition and posture
  • Create a habit of low and slow breathing
  • Be mindful with meditation and visualisation to find
    your calm
  • Use Eustress and exercise
  • Use the Map of Consciousness to move to higher
    energy levels
  • Drop the Cylinder
  • Engage the Cancel Sign
  • Harness your ‘Happy Hormones’ using the power of
    smiling, hugging and laughing
  • The Detach tooL

Our techniques include: Guided mediation, visualisation, reframed thinking, re-channeling brain pathways, neuroplasticity exercises, focused positivity training, choosing emotional intelligence, mindfulness, resilience exercises, resourcefulness, re-calibrating emotional responses, creating healthy and useful hormone responses, precise breathing techniques and Applied Kinesiology testing.

This training is ideal for:
• Those in the firing line and first responders
• Busy stressful workplaces
• Those wanting to immediately adopt practical, simple stress management strategies
• Individuals wanting to reduce stress and anxiety to manage better at work
• Teams who want wish to create a supportive, healthy work environment.

Stress in the Digital World (½ day)

In this half-day workshop, participants will understand the science of stress, how it impacts us and those we work with, plus tools and strategies to manage in the moment.

In this workshop, participants will learn:

  • How the mind and body respond to stress
  • Signs and symptoms of stress
  • Classifications of stress
  • How empathy and sympathy work
  • How to hack your brain to manage stress
  • Key components of emotional resilience
  • Tools and strategies to apply in the workplace

This training is ideal for:

  • Those managing the intake of stressed clients
  • Those who want to reduce workplace issues, sick leave etc
  • Anyone focused on staff retention
  • Those invested in the wellbeing of a team
  • Those that want to preserve their own emotional energy.
  • Anyone interested in stress management techniques and emotional resilience

How to Move from Stress to Strength - Fast

Check out the 4 common causes of stress. You can move from a state of stress to a state of strength in a heartbeat. We’ll show you some simple, easy tools and strategies that you can apply immediately. The simple tools and strategies we share enhance your emotional resilience to enable you to be grounded in stressful situations.

Resilience

Foundations of Emotional Resilience (½ day)

Proven Tools and Strategies to Build Emotional Resilience

The health of an organisation and the health of its workforce are inextricably linked. Business and its employees can only prosper and be successful when both are healthy in every way.

This training (licensed to the Stress Management Institute), helps individuals identify stressors, build emotional resilience and provides participants with unique evidence-based tools and strategies to manage and reduce stress. The outcome is a more agile workforce who have grit and mental toughness. The Time Tamer works to support individuals to bring about sustained integration of the mental, emotional, physical and energetic factors that are the determinants of building resilience.

Stress is a very personal thing and everyone has different triggers. Two people can experience the same situation, one will find it stressful, the other will not. This is why a one-size-fits-all approach is not effective.

During the Foundations of Emotional Resilience training, participants will learn a number of emotional resilience tools and strategies. Participants will build a foundational Emotional Resilience Toolkit from the evidence-based tools and strategies that work best for them.

The techniques include:

  • Guided meditation,
  • visualisation,
  • reframed thinking,
  • re-channelling brain pathways,
  • neuroplasticity
  • exercises,
  • focused positivity training,
  • choosing emotional intelligence,
  • mindfulness,
  • resilience exercises,
  • resourcefulness,
  • re-calibrating emotional responses,
  • creating healthy & useful hormone responses and precise breathing techniques, and
  • Applied Kinesiology testing.

Outcomes: 

At the conclusion of this training, participants will…

  • Have a practical foundational Emotional Resilience Toolkit
  • Have a better understanding of their own stress triggers
  • Build better relationships with their colleagues, friends & loved ones
  • Have tools to engage positive psychology
  • Be happier and more productive
  • Learn how to remain calm in previously stressful situations
  • Differentiate between ‘good’ and ‘bad’ stress
  • Complete each day with greater energy and focus
  • Be more resilient to life’s challenges.

Key Points:

  • The way we think about resilience determines our body’s response to stress
  • Wellbeing solutions: proactive vs reactive approaches
  • Preventing/minimising the effects of stress is the key to good health
  • Awareness: Your body doesn’t lie!
  • Learn and experience various evidence-based tools & strategies

Emotional Resilience Strategies:

  • Be aware of your physiology in the moment
  • Energy management awareness
  • Choose proven nutrition and posture
  • Create a habit of low and slow breathing
  • Be mindful with meditation and visualisation to find inner calm
  • Harness your ‘Happy Hormones’
  • Learn how to ‘hack your brain’.

 

Give Your Business More Grit

Tips, tools and strategies to build a more resilient team and workforce.

Building Emotional Resilience in the Workplace

In this half-day workshop, participants will understand the science of stress, how it impacts us and those we work with, plus tools and strategies to manage in the moment.

In this workshop, participants will learn:

  • How the mind and body respond to stress
  • Signs and symptoms of stress
  • Classifications of stress
  • How empathy and sympathy work
  • How to hack your brain to manage stress
  • Key components of emotional resilience
  • Tools and strategies to apply in the workplace

This training is ideal for:

  • Those managing the intake of stressed clients
  • Those who want to reduce workplace issues, sick leave etc
  • Anyone focused on staff retention
  • Those invested in the wellbeing of a team
  • Those that want to preserve their own emotional energy.
  • Anyone interested in stress management techniques and emotional resilience

Creating Boundaries in the Workplace

This workshop is ideal for anyone who wants to maintain relationships with colleagues, clients, family and stakeholders while still acting professionally.

At the conclusion of this workshop, you will learn:

  • What defines a workplace
  • How to determine your boundaries (group discussion around what they perceive as acceptable in the workplace – cultural, environmental, physical, social, times)
  • How to deal with humbug or requests for ‘favours’ in the workplace. (cultural, friendship or family).
  • Why are boundaries important? (align with AWB – bullying, sexual harassment etc).
  • How do you set them? ( Making requests, acting on requests being ignored).
  • Workplace policies that may address this (Bullying & harassment, grievance policy/procedure, mental wellbeing, social media policies, cultural leave etc).
  • Conflict of Interest – how do you identify? What does it mean.
  • Different ways of saying no.

This workshop is ideal for:

  • Family-run businesses or where colleagues work with family members
  • Anyone wanting to improve their confidence and/or assertiveness skills
  • People Pleasers who are starting to feel burnt out
  • Anyone new to positions of supervision or management
  • Business owners who feel their staff are taking advantage of them.

Emotional Resilience in the Workplace (1 Day)

A 1-day workshop covering how stress works in the mind and body, how to manage in the moment and support wellbeing in the workplace.

In this workshop, participants will learn:

  • How the mind and body respond to stress
  • Signs and symptoms of stress
  • Classifications of stress
  • What triggers our stress
  • How empathy and sympathy work
  • How to hack your brain to manage stress
  • Key components of emotional resilience
  • Tools and strategies to apply in the workplace
  • By the end of the day, participants will be able to build their personal toolkit of preferred tools and strategies that work for them.

    This training is ideal for:

    Those managing the intake of stressed clients

    • Those who want to reduce workplace issues, sick leave etc
    • Anyone focused on staff retention
    • Those invested in the wellbeing of a team
    • Those that want to preserve their own emotional energy.
    • Anyone interested in stress management techniques and emotional resilience

      Impact of Emotional Resilience on Workplace Performance (2 Hours)

      In this presenation partiicipants will discover:

      • What is the cost of stress in the workplace
      • What strategies can be implemented to build resilience in the workplac
      • The positive impact that building Emotional Resilence can have of on the workforce

      This presentation is ideal for:

      • Regular Team professional development
      • Additional learning for team building
      • Managers wanting to reduce stress-related absenteeism
      • Managers wanting to improve productivity and workplace wellbeing

      Creating a Positive Workplace Culture

      This fun and interactive workshop is ideal for teams to do together to learn how to communicate with each other and create a supportive work environment.

      After completing this training, you’ll learn:

      • Above & Below the Line – Where you Place Your Energy
      • Learning Styles
      • Working as a Team
      • Creating a Caring Team
      • What to Do When Others Frustrate Us
      • The Danger of Assumption

      This training is ideal for:

      • Leaders wanting to create a positive work environment
      • A team-building activity
      • Newly created teams
      • Diverse cultural groups in the workplace (or English as a second language)”

      Dealing with Difficult Behaviours

      After completing this workshop, you’ll learn:

      • What makes a conversation difficult
      • How to prepare for the conversation
      • Equipping yourself with language tools
      • Negotiation thought processes (preparing yourself mentally to negotiate)
      • Language tricks to remember in the moment.

      Foundations of Managing Challenging Behaviour

      Discover the foundations of communication, what triggers certain behaviour in ourselves and others and what we can do to better manage it.

      In this workshop, you will learn:

      • The principles of behavioural response
      • Stages of conflict
      • How to change the energy or focus of a conversation
      • Ways to provide feedback
      • The Differences between Passive, Aggressive and Assertive
      • Ways to Manage Conflict
      • Different Behavioural Styles
      • The risks of assumption

      This training is ideal for:

      • Anyone wanting to feel more confident in their communication
      • Those that are front-facing for a business or organisation
      • Anyone wanting to reduce conflicts in the workplace
      • Those who wish to increase their communication skills and EQ

      Foundations of Managing Challenging Personalities

      This training is not about de-escalating dangerous behaviour, rather about creating more peaceful work environments. Participants will feel more empowered to deal with challenging behaviour and situations

      In this training, learning outcomes will include:

      • Behavioural habits
      • Managing conflict situations
      • Transferring the focus
      • Giving development feedback & making requests
      • Assertive vs Passive
      • Management Styles for managing conflict
      • Dealing with different personalities & annoying characters in the workplace

      This training is ideal for:

      • Anyone who manages a team of people;
      • Those that want to improve their communication skills;
      • Organisations that wish to empower their staff;
      • Anyone who has to be the front-facing person in an organisation.

      Supporting Self-care in the Workplace

      A gentle reminder to participants about the risks associated with not looking after yourself and how to care for yourself and others in the workplace.

      Leadership

      Skills for Personal & Executive Assistants (1 Day)

      Learn how to manage your time, conduct yourself professionally and refine your skills.

      Effective Leadership & Management Skills (1 Day)

      Removes the mystery of leadership while sharpening your communication skills and providing simple practical methods to lead, motivate and manage a team of people.

      Coaching & Mentoring Your Staff (½ day)

      In this half-day workshop, participants will be introduced to techniques to support them as empowering leaders. They will discover some simple ways to improve the productivity of their team.

      From Team Player to New Supervisor (½ day)

      Transitioning from being one of the team to becoming a new supervisor can be daunting. Learn how to work to your strengths, build credibility and trust, manage change and lead with direction.
      This half-day workshop is ideal for the New Supervisors who would like to build their confidence or for the existing supervisor who would like to sharpen their skills.
      Participants will learn ways to be more adaptive, how to be a more powerful communicator and some strong foundational skills in managing a team.

      Learn how to:

        • work to your strengths.
        • Lead with direction.
        • Communicate more effectively
        • Build credibility & trust
        • Motivate your team
        • Influence stakeholders.

      Who Should Attend:

        • Anyone aspiring to become a Supervisor.
        • Anyone just promoted into a supervisory position.
        • Anyone who has struggled at times to find the right approach at work.
        • Supervisors who want to strengthen their communication.
        • Anyone interested in leadership or communication.

      Introduction to Leadership Styles (½ day)

      To encourage staff to grow the leaderships skills they already possess and the confidence to apply their developing leadership skills.

      Maintaining a Loyal & Motivated Team (1 Day)

      Learn the secrets of entrepreneurs to gain trust and grow your business. Discover the value of ‘Word of Mouth’ marketing, how to encourage your staff to advocate for you, what makes an employee loyal and how to motivate your staff.

      To increase motivation levels of the team, to encourage good practices of leadership and supervision.

      In the workshop participants will learn:

      • How to create a productive workplace culture
      • Why people are inspired to take action
      • How to motivate your team to change
      • The ways in which people like to learn
      • Secrets from successful entrepreneurs

      This training is ideal for:

      • Small business owners
      • Senior managers feeling exhausted from boosting their team
      • Any leader who wishes to reduce staff turnover
      • Anyone interested in leadership, innovation and growth for their team

      Managing the Performance of Your Team (1 Day)

      Learn the day-to-day and long-term systems & processes to enable your team to perform at their best and empower you to be more effective.

      In this training, learning outcomes will include:

        • Different systems of performance management;
        • How to communicate effectively for feedback, motivation or addressing concerns;
        • Monitor & assess performance;
        • Managing in the moment.
        • Aligning values, goals and K.P.I’s to the organisation;
        • Working with people at different stages of their development
        • Coaching Your Team
        • Performance Management Improvement Plans

      This training is ideal for anyone who:

        • Anyone who manages a team of people;
        • Those that want to improve their organisational and communication skills;
        • Organisations that wish to empower their staff;
        • Small businesses looking to increase productivity.

      Getting Started with Risk Management

      Okay & Not Okay in the Workplace - Understanding Workplace Behaviour

      Preparing for Change as Business Grows

      This 2-hour workshop supports team members to develop their resilience and adaptability as the organisation goes through a period of growth.

      Upon completing this workshop, you’ll learn:

      • How to sustain a positive workplace culture
      • How to identify when the team is being productive or unproductive
      • What elements can inhibit growth and change
      • Understanding the phases of growth and change
      • Ways to support the discomfort of change with integrity, professionalism and emotional intelligence.

      This workshop is ideal for:

      • A business who is finding its team resistant to change
      • Any business or organisation preparing their team for change that is about to occur
      • Leaders who wish to support the wellbeing and culture of their team

      Communication

      Effective Minute Writing (1 Day)

      In this one-day workshop, participants will increase their confidence and enhance their skills on how to write better minutes. For anyone new to Minute Writing or for those that wish to hone their skills.

      In this training, participants will:

      • Be given an overview of the ideal tools and software available for small bubusinessessiness.
      • Unpack the pluses and minuses for each of the tools
      • Share with others which tools they are using and what they like or dislike about them.
      • Ask some troubleshooting questions about some of the tools they may already be using.

      This training is ideal for anyone who:

      • Takes minutes for their work
      • Needs to take minutes occasionally or regularly
      • Is new to minute writing
      • Already takes minutes but wants to improve their skills or feel more confident.

      Getting the Most out of Meetings (2 Hours)

      Learn about the different types of meetings, which ones to use for different occasions, how to set clear agendas and the best way to conduct meetings to meet your needs.

      This presentation is ideal for:

      • Inclusion in Sales training
      • Personal Development for teams needing to be more confident and assertive
      • Community groups wishing to influence clients and stakeholders in a positive and meaningful way

      Strengthening Your Assertivenss Skills (½ day)

      An introduction to techniques in assertiveness to build confidence and awareness around professional communication.

      Learning Outcomes:

      • The difference between being Assertive, Aggressive, Passive & Passive Aggressive.
      • Assertive Rights.
      • How to Speak Up for Yourself.
      • How to improve your communication for better outcomes.
      • How to make requests, decline requests or deal with criticism in an emotionally intelligent manner.

      This course is ideal for:

      • Anyone who wants to improve their communication.
      • Anyone new to leadership or supervision roles.
      • Those that want to reduce conflict with colleagues, customers, family and friends.
      • Those wanting to feel more confident in their communication.

      Assertiveness Techniques (Full day)

      Discover how you can professionally assert your wants and needs with emotional intelligence and without being aggressive.

      Learning Outcomes:

      • The difference between being Assertive, Aggressive, Passive & Passive Aggressive.
      • Assertive Rights.
      • How to Speak Up for Yourself.
      • How to improve your communication for better outcomes.
      • How to make requests, decline requests or deal with criticism in an emotionally intelligent manner.
      • The power of non verbal communication
      • Techniques in negotiation
      • How to work with different hierarchy and stakeholders
      • Holding the power in conversation without them knowing!

      This course is ideal for:

      • Anyone who wants to improve their communication.
      • Anyone new to leadership or supervision roles.
      • Those that want to reduce conflict with colleagues, customers, family and friends.
      • Those wanting to feel more confident in their communication.
      • Those who want to create greater influence.

      Bright Ideas on Influence & Communication (1 - 2 Hours)

      Useful tips and tricks to apply for better outcomes in communication.

      Foundations of Negotiation and Influence (½ day)

      Hone your skills in communication to sell your ideas, resolve conflicts and manage in the moment.

      In this workshop participants will learn:

        • What are ‘winning’ situations
        • How to negotiate with those you lead
        • How to negotiate with stakeholders
        • Listening & Questioning techniques
        • The top 7 Negotiation strategies used by experts
        • Dealing with their behaviour & managing your own
        • How to remain positive when triggered

      This training is ideal for:

        • Those in a business development role needing to liaise with different groups of people
        • Manager that may have challenging situations with staff or clients
        • Small business owners who want to reduce risk and create opportunity
        • Anyone wanting to improve their ability to sell ideas, services or products

      Enhanced Negotiation Skills (1 Day)

      This workshop will equip participants with the skills to prepare for sophisticated negotiations while also managing in the moment.

      In this 1 day workshop participants will learn:

      • How to prepare for a negotiation
      • Tips & Tricks to remember in the moment
      • What type of negotiation works for the situtation
      • How to handle objections or rejection of ideas
      • The risk of assumption
      • How to mediate conflict
      • How to communicate assertively without being aggressive

      This training is ideal for:

      • HR professionals wishing to improve their skills for better outcomes
      • Managers wanting to advance their power of influence
      • Anyone wishing to feel more confident in communications
      • Anyone preparing for significant meetings, negotiations or presentations

      Increase Your Personal Influence (1 - 2 Hours)

      Whether you are involved in sales, negotiation, change management or motivational interviewing, learn how to identify the different types of influence and how to influence people into action.

      In this workshop you will learn:

      • Different objectives or outcomes of negotiation
      • How to create influence for change
      • Useful language and open questions to motivate an outcome
      • Refining your assertive language
      • Non-verbal communication
      • Negotiation Tricks

      Change Management - Introducing Change into the Workplace (1 - 2 Hours)

      A professional development presentation with ideas and strategies to encourage and influence change in the workplace.

      Creating Repeat Business Through Customer Service (½ day)

      Learn the fundamental principles of customer or client service by meeting expectations, preventing issues, keeping things running smoothly, and how to make an unforgettable first impression.

      In this training participants can learn:

      • What is customer service and why is it important.
      • Good Experience vs Bad Experience
      • The different type of needs the customer has
      • Questioning, listening, and acknowledging the right way.
      • Customer behaviour
      • How are you judged?
      • Word of mouth marketing
      • Managing complaints & objections
      • How to respond to bad reviews
      • Procedure for setting standards

      Who’s it for:

      • Business Managers wanting to support their team
      • Business Owners wanting to improve their reputation and brand
      • Anyone concerned about the risk of reputation
      • Those that want to increase repeat business and customer engagement.

      Enhancing Your Professional Networking (1 - 2 Hours)

      If you struggle to get the word out.

      Foundations of Managing Challenging Behaviors (½ day)

      Discover the foundations of communication, what triggers certain behaviour in ourselves and others and what we can do to better manage it.

      In this workshop, participants will learn:

        • The principles of behavioural response
        • Stages of conflict
        • How to change the energy or focus of a conversation
        • Ways to provide feedback
        • The Differences between Passive, Aggressive and Assertive
        • Ways to Manage Conflict
        • Different Behavioural Styles
        • The risks of assumption

      This training is ideal for:

        • Anyone wanting to feel more confident in their communication
        • Those that are front-facing for a business or organisation
        • Anyone wanting to reduce conflicts in the workplace
        • Those who wish to increase their communication skills and EQ

      Managing Challenging Personalities at Work (½ day and 1 - 2 Hours)

      Acquire the tools and learn the strategies to manage and prevent conflict, identify triggers, employ conflict resolution solutions and identify types of difficult behaviours.

      Managing Workplace Conflicts & Challenging Behaviours (1 Day)

      In this one-day workshop participants will develop a better understanding of what causes conflict, how to prevent it and how to manage it when it occurs. Utilising structured conflict coaching methods and language skills.

      In this one-day workshop, participants will learn:

      • what is the stress response and how to work with it.
      • How to create a positive workplace culture
      • The risk of assumption
      • Ways to provide feedback
      • The difference Between Passive, Aggressive and Assertive Conflict coaching techniques
      • How to manage frustrations An introduction to mediation techniques

      This training is ideal for:

      • This training is ideal for:
      • Anyone in the HR team
      • Team leaders and managers
      • Anyone new to management or supervision
      • Managers wanting to improve their team’s workplace culture
      • Anyone wanting to feel more confident in their communication
      • Those that are front-facing for a business or organisation
      • Anyone wanting to reduce conflicts in the workplace
      • Those who wish to increase their communication skills and EQ

      Working Effectively as a Team (2 Hours)

      A great team-building activity, to teach you the value of working cohesively and how to create a supportive environment.

      In this facilitated workshop participants will learn:

        • How to create a supportive workplace
        • Different learning styles
        • Awareness around workplace culture
        • What to do when others frustrate us.

      This workshop is ideal for:

        • Those that are looking for an interesting team-building experience
        • Those that are a new or modified team
        • Anyone new to leadership or a supervisory role
        • Anyone wanting to improve the culture of their workplace

      Building Business Opportunities in the Digital Space

      This half-day training will empower participants to feel more confident to promote themselves in a digital world and to make good use of the resources.

      In this half-day workshop participants will learn:

      • What inspires you about your work and business?
      • What’s the story you want to portray?
      • How to find and attract the right market.
      • What does your perfect customer/client look like and who is it you serve?
      • How the sales funnel works in a digital environment.
      • Bringing your leads into your patch.
      • Useful language
      • Useful digital tools

      This training is ideal for:

      • Anyone in small business
      • Anyone who wants to get more out of the social media marketing
      • Marketing Managers want to stay up with industry trends

      Communication Techniques

      In this workshop, participants will develop stronger language and communication skills to support clients, staff and stakeholders.

      Participants will feel more empowered with a stronger awareness of their own communication and with a portfolio of communication skills. This will enable them to positively guide, direct, and encourage others.

      In this workshop, participants will learn:

      • Behavioural cycles
      • Different communication styles
      • Active listening & listening inhibitors
      • Working with those who are supportive or resistant.
      • Using learning styles for better communication.
      • The power of words & body language
      • Dealing with objections or complaints
      • Giving meaningful feedback
      • The right focus and energy
      • Unraveling assumptions
      • Communicating with annoying characters

      This training is ideal for:

      • Those that want to support, empower and offer positive direction.
      • Anyone new to leadership.
      • Those who wish to improve their power of influence in negotiations or sales.
      • Those wanting to increase productivity and be more effective in communication.

      Customer Service

      In this one-day workshop, participants will learn how to create repeat business with quality customer service, create better outcomes with less effort and manage difficult customers.

      In this one-day workshop participants will learn:

      • What inspires and motivates the customer/client
      • How to build relationships and rapport
      • Identifying customer touchpoints
      • What is word-of-mouthtouchpoints marketing
      • How to handle complaints or objections
      • How to handle bad reviews
      • How to handle difficult customers
      • Providing feedback to your team
      • Why we have policies & procedures

      This training is ideal for:

      • Anyone involved in the delivery of service
      • Those who are front-facing to a business
      • Anyone who may need to deal with difficult customers or clients
      • Those wanting to streamline the customer experience
      • Those who want to improve their repeat business with simple tips and tricks.”

      Digital Tools for Small Business

      Discover a whole range of useful tools and ideas for small businesses. Some of are them even free!

      In this training, participants will:

      • Be given an overview of the ideal tools and software available for small businesses.
      • Unpack the pluses and minuses for each of the tools
      • Share with others which tools they are using and what they like or dislike about them.
      • Ask some troubleshooting questions about some of the tools they may already be using.

      This training is ideal for:

      • Anyone in small business wanting to save time and money
      • Those who know the tools are out there but don’t have time to research the right ones
      • Those who don’t know what’s out there but are open to adopting new tools
      • Anyone responsible for the innovation or improvement of the small business
      • Startups and entrepreneurs

      Wellbeing

      How Sleep is Impacting Your Productivity & Stress Management (2 Hours)

      Full Expression Leadership - ½ Day Executive Wellbeing Training

      (This workshop is part 6, of a seven level S.I.M.P.L.E.R Executive Wellbeing Solution and can be delivered as a ‘stand-alone’ training or as part of a series.)

      LEVEL 6 – FULL EXPRESSION LEADERSHIP In this half-day workshop, participants will learn the importance of full expression, physically, mentally, emotionally, and spiritually. What happens when that is repressed or over-regulated, and how to express it fully, safely, and effectively. Participants will be able to move to higher quality levels of expression in all realms of life. Leading to improved outcomes in health, relationships, and workplace performance.

      In this training, learning outcomes will include:

        • What is full expression
        • What limits full expression
        • The consequences of limited-expression
        • How to change a culture of limited-expression
        • How to find your limit

      This training is ideal for:

        • Anyone who is holding back in any area of their life
        • Anyone who knows that they can achieve better results
        • Anyone who has sabotaged themselves
        • Anyone who has felt fear about being all of who you are
        • Anyone who wants to live their life to its fullest potential

      Irrigation for Executive Wellbeing - ½ Day Executive Wellbeing Training

      (This workshop is part 2, of a seven-level S.I.M.P.L.E.R Executive Wellbeing Solution and can be delivered as a ‘stand-alone’ training or as part of a series.)

      LEVEL 2. IRRIGATION
      In this half-day workshop, participants will learn the critical function that water plays in weight loss, building muscle, brain function, and longevity.
      Participants will feel galvanised to make the necessary changes to their water consumption that will lead to increased health and energy without sacrificing large amounts of time or enjoyment in their life.

      In this training, learning outcomes will include:

        • Correct levels of water in body composition
        • How incorrect hydration sabotages exercise results
        • How the body compromises when minimally dehydrated
        • When to drink water for what purpose
        • How much your correct daily personal water intake is
        • What happens when you drink the correct amount of water daily

      This training is ideal for:

        • Anyone whose energy levels have declined
        • Anyone who has brain fog
        • Anyone who cannot shed extra weight
        • Anyone who doesn’t care about drinking water
        • Anyone who wants to increase their mental focus and shift their energy to a higher level easily

      Movement for Leaders - ½ Day Executive Wellbeing Training

      (This workshop is part 3, of a seven-level S.I.M.P.L.E.R Executive Wellbeing Solution and can be delivered as a ‘stand-alone’ training or as part of a series.)

      LEVEL 3 – MOVEMENT FOR LEADERS
      In this half-day workshop, participants will learn several reasons why we age, slow down, and how to reverse that to increase stamina, performance, brain function, and longevity.

      Participants will measure their current range of motion as a baseline and learn how simple it is to improve this quickly and sustainably in minutes. Leading to improved metrics across the spectrum of health and wellbeing.

      In this training, learning outcomes will include:

        • Understanding how and why the body loses flexibility and range of motion
        • How to arrest and reverse compromised flexibility
        • How to correct chronic stiffness and pain
        • Quick and Simple office and home-based stretches
        • Posture correction techniques to overcome office syndrome
        • Energising movements to beat fatigue

      This training is ideal for:

        • Anyone who has limited exercise
        • Anyone who is in a sedentary role
        • Anyone who wonders why their body is so much different now
        • Anyone who gets exhausted sitting in the office
        • Anyone who wants to be more energised and vital

      Power Starts in the Kitchen - ½ Day Executive Wellbeing Training

      (This workshop is part 4, of a seven-level S.I.M.P.L.E.R Executive Wellbeing Solution and can be delivered as a ‘stand-alone’ training or as part of a series.)

      LEVEL 4 – POWER STARTS IN THE KITCHEN
      In this half-day workshop, participants will learn why you can’t exercise your way out of a bad diet. How to cut through all the noise about diets and how simple it is to eat for increased power and reduced weight.

      Participants will establish the ideal diet for their desired outcomes, understand how easy it is to eat healthily without compromising the enjoyment of life, and recognise where their performance is lacking because of their food habits. Leading to improved outcomes at work, home and in your body.

      In this training, learning outcomes will include:

        • Understand why caloric deficit is the only diet that works for weight loss
        • Why insulin spikes are so dangerous
        • The magic of autophagy for energy and weight loss
        • Why diets fail
        • What your poop says about you
        • Your personalised diet for more power and energy

      This training is ideal for:

        • Anyone who wants more energy
        • Anyone who knows that their food choices are not the best
        • Anyone who wants to wake up fresh and ready to get into the day
        • Anyone who gets exhausted in the afternoons
        • Anyone who wants a healthier life

      Rest for Growth - ½ Day Executive Wellbeing Training

      (This workshop is part 7, of a seven-level S.I.M.P.L.E.R Executive Wellbeing Solution and can be delivered as a ‘stand-alone’ training or as part of a series.)

      LEVEL 7 – REST FOR GROWTH
      In this half-day workshop, participants will learn how rest and recuperation are essential to achieving growth and peak performance. How to distinguish between needed rest, laziness, and enjoying the moment, and what happens when you learn how to have complete rest.
      Participants will be able to rest more effectively for improvements in physical, mental, and emotional performance.

      In this training, learning outcomes will include:

        • Understanding what rest is
        • Clarifying what rest achieves
        • The fundamentals of resting correctly
        • Sleep hygiene
        • Addressing guilt about rest
        • Linking rest to peak performance

      Systems for Executive Wellbeing - ½ Day Executive Wellbeing Training

      (This workshop is part 1 of a seven-level S.I.M.P.L.E.R Executive Wellbeing Solution and can be delivered as a ‘stand-alone’ training or as part of a series.)

      LEVEL 1. SYSTEM
      In this half-day workshop, participants will learn the fundament step that ensures increase their health, fitness, strength, and longevity.

      Participants will feel confident they can manage the change to a more healthful and energetic life without sacrificing large amounts of time or enjoyment in their life.

      In this training, learning outcomes will include:

        • Why you don’t prioritise your wellbeing
        • How to make wellbeing a priority
        • The benefits of prioritising healthy habits
        • The consequences of failing to respect your body
        • Identifying your triggers to poor health choices
        • Re-programming your response to triggers

      This training is ideal for:

        • Anyone whose energy levels have declined
        • Anyone who is dissatisfied when they see themselves in the mirror
        • Anyone who thinks they don’t have time to look after themselves
        • Anyone who doesn’t care about themselves enough to be healthy
        • Anyone who wants the energy to accomplish their goals more easily

      The S.I.M.P.L.E.R. System - 1 Day Executive Wellbeing Accelerator

      In this one-day workshop, participants will learn 7 principles guaranteed to increase their health, fitness, strength and longevity.

      Participants will feel confident to make simple, practical changes in their lives that will provide them increased energy, vitality and mental focus to lead and manage more effectively and powerfully.

      In this training, learning outcomes will include:

        • 7 daily habits for increased energy and vitality
        • Why water is critical to health and how to get enough
        • Easy body movements that decrease stiffness in minutes each day
        • The truth about food habits that really cut kilos
        • How to work with your body, not against it
        • Increasing your performance capacity
        • Why Rest should be your highest priority

      This training is ideal for:

        • Anyone who has prioritised work over health
        • Anyone carrying high levels of tension
        • Anyone who is overweight
        • Anyone who runs out of energy during the day
        • Anyone who finds themselves grunting when they have to stretch or bend

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