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Why People Really Leave: It’s About Leadership, Not Just the Job

Why People Really Leave: It’s About Leadership, Not Just the Job 

You’ve probably heard the saying, “People don’t leave bad jobs; they leave bad bosses.” It’s a classic line for after-work chats, but is there any truth behind it?  

Yep! 

Back in 2015, Research in the US showed that 61% of people working under bad bosses were actively looking for another job. Compare that to just 27% of those who had good bosses considering a move. Even more eye-opening, 65% of people with bad bosses admitted to bending the truth at work sometimes, compared to the 19% under good bosses.  
This is pretty good evidence that the quality of leadership makes a massive difference not only to engagement but to honesty and integrity in the workplace. 

Great leaders bring out the best in their teams. They spot potential we often can’t see in ourselves and help us grow into it. They set big goals and inspire us to reach them. 

But how do you know if you’re that kind of leader? And if you’re not, where do you start? 

When I ask people about the best and worst leaders they’ve had, it’s never about intelligence, charm, or other fixed traits. Instead, it’s actually about qualities a leader can control, the human skills that we can master; passion, honesty, and insight. The human side of work. 

According to Dr. Travis Bradberry, the cofounder of TalentSmartEQ, these are the10 qualities that define great leaders: 

1. They Take Accountability
When things go wrong, bad leaders point fingers. Good ones own it. They see the team’s failure as their own and work fast to fix it without blaming others.

2. They Communicate Clearly
Avoiding straight answers or muddying the waters only creates confusion. Great leaders say what they mean, plainly and clearly.
3. They Show Empathy
Bad leaders see teams as reflections of themselves.  You do well, they look good; you mess up, they look bad. Great leaders see people as humans, with struggles and strengths, and treat them accordingly.
4. They Remember Life Outside Work
Work isn’t everything. Good leaders never forget that their teams have lives beyond the office and respect boundaries unless there’s a serious reason otherwise.
5. They Celebrate Wins
If you think praising someone for doing their job is unnecessary, think again. Great leaders spot wins, big or small, and celebrate them, because feeling valued matters.
6. They Say Thank You
Some bosses think the work is just part of the deal. Great leaders appreciate the effort and say thanks, knowing people put more than time into their work.
7. They Hire Carefully
Bad leaders hire solely on credentials and skills, ignoring team fit. Good leaders know every new team member affects the whole crew (and culture), so they choose people who bring more than just technical ability.
8. They Respect Your Time
A good leader doesn’t act like their time is worth more than yours. They show up on time, come prepared, and keep meetings focused, no time wasted.
9. They Share Information
Some bosses treat information like a secret weapon. The truth is, sharing info gives your team power.  It doesn’t take away from your strength either. A great leader keeps their team in the loop to help them make smarter decisions.
10. They Create More Leaders
Ever notice some managers seem to produce a string of promotions from their team? That’s no accident. Great leaders push their teams to grow, coach their strengths, and get them ready for the next challenge.

If your team wouldn’t describe you like this, you might need to develop your own human skills. If you think that people are easily replaceable, think again, it’s also lost engagement and potential. 

The human side of work is what really makes or breaks leadership. When you lead with honesty, respect, and care, your team thrives. When you don’t, it shows in the people who leave, the ones who check out, and in the culture you create. 

Dr. Travis Bradberry, points out that Emotional Intelligence skills are practical tools for handling feedback, managing change, and navigating tough conversations. Get those right, and you’re well on your way to creating a workplace where people want to stay and grow. 

What’s your take? Have you had a boss who made you want to quit or one who made you stay, grow, and stick around?  

Do you have more current and relevant research on this topic? Or maybe you’ve got your own experiences.  We’ d love to hear your thoughts on leadership that focuses on the human side of work. 

Check out our upcoming free MASTERCLASSES that focus on how to Feel Good at Work, how to work Better Together, Talk Smart (communication techniques), Mission Control (leadership techniques), Essential Human Skills, and how to Tame Your Time. 

If you want to improve your behavioural skills and master the human side of work, book your free strategy session here.

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About the Author

Barbara Clifford - The Hinwood Institute
Barbara Clifford (The Time Tamer) is a co-founder of The Hinwood Institute. She is the lead trainer and coach in Time Management. She is a recognized leader in Stress Management. An experienced coach, speaker, columnist and facilitator, Barbara’s work with The Hinwood Institute assists people to unclutter mess, make order from chaos, and swap the shackles of overwhelming for freedom. Barbara’s clients move from the relentless hamster wheel to waking inspired, motivated, making decisions with purpose and achieving peak performance. She lives in the desert of Alice Springs, Australia working with people around the country. Her professional experience has included contracts with small business, Not For Profits, Aboriginal Organisations, Media, Marketing, Aged Care, Universities, Health Services and Cruise Ships

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