Professional, Independent, Conflict Resolution Solutions
Professional conflict resolution and conflict coaching. How can The Hinwood Institute help you and your team?
Recommended CONFLICT REsolution options:
Option 1:
Independent, Facilitated Workplace Discussion
Option 2:
Private & Confidential Mediation
Option 3:
Private One-to-One Conflict Coaching
Option 4:
Charter of Agreed Behaviour
Option 5:
Group Behavioural Diagnostic
As an accredited mediator with the Resolution Institute of Australia, Barbara has had extensive training in the precise process of non-biased, mediation that leads to successful resolution agreements. Barbara also has a Cert IV in Business Leadership & Management and provides professional development training in leadership, negotiation, communication, assertiveness, managing difficult behaviours, emotional resilience, stress management and conflict.
Barbara has been an educator and consultant for the Business Enterprise Centre, Chamber of Commerce and EASA/Corp Solutions to name a few.
Recommended Conflict Resolution Options
independent, facilitated workplace discussion
Helps participants discuss agreed workplace issues, hear different perspectives and identify practical next steps. An HR representative or referrer can support the process where appropriate.
Approx. 8 hours
private & confidential mediation
Guides participants through a confidential, structured conversation about the conflict. They can explore concerns, consider possible ways forward and work towards an agreement or clear next steps.
Approx. 6 hours
private one-on-one conflict coaching
Individual coaching helps someone understand their situation and prepare for what to do next. It can build communication, negotiation and assertiveness skills, including when another person isn’t ready to take part.
6 Week Coaching Program
Charter of Agreed Behaviour
A facilitated process helps a team agree on the behaviours and expectations that will guide how they work together. The charter gives everyone a shared reference point for communication and accountability.
Approx. 6 - 10 hours
Group Behavioural Diagnostic
A review of how a team works together, including patterns in communication, behaviour and team dynamics. The findings can help clarify what is contributing to difficulties and where support may be useful.
Deliverables:
Independent workolace discussions or mediation times are an estimate only. Charges apply to the hours provided at $250 per hour (plus GST).
If one party is reluctant to enter into discussion, a private conflict coaching program may be an ideal alternative.
Coaching is not counselling. A coaching program will enable individuals to develop, implement and practice their skills in communication; negotiation and assertiveness. Coaching program packages start at $1,197 (plus GST).
Accredited By:
Recommended Conflict Resolution Options
Option 1: Accredited Workplace Mediation
As an accredited mediator with the Resolution Institute of Australia, Barbara has had extensive training in the precise process of non-biased mediation that leads to successful resolution agreements. We provide mediation in Alice Springs and across the Northern Territory, as well as online for remote teams.
Option 2: Independent, Facilitated Workplace Discussion
This solution creates an unbiased, neutral and safe space to discuss and negotiate a plan to move forward on predetermined topics. Typically a nominated person, such as a HR Manager or one of the business partners, will action the request.
Approx. 8 hours
Our Credentials
Barbara has a Cert IV in Business Leadership & Management and provides professional development training in leadership, negotiation, communication, assertiveness, managing difficult behaviours, emotional resilience, stress management and conflict.
Barbara has been an educator and consultant for the Business Enterprise Centre, Chamber of Commerce and EASA/Corp Solutions to name a few.
Deliverables
Independent workplace discussions or mediation times are an estimate only. Charges apply to the hours provided at $200 per hour (plus GST).
If one party is reluctant to enter into discussion, a private conflict coaching program may be an ideal alternative. We offer conflict coaching for individuals and teams across Alice Springs, the Northern Territory and beyond.
Send Us a Message
Discuss your conflict resolution needs with us.
We're here to help.
Contact
PO Box 509 Alice Springs, NT 0870 Australia
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