In today’s complex and rapidly changing workplace, transforming dysfunction into high performance requires both diagnostic clarity and practical intervention skills. This masterclass will help you to identify the root causes of dysfunction – from misaligned goals to broken trust – and apply targeted strategies that rebuild psychological safety, clarify accountability, and realign team goals. 

Learning Outcomes: 

• Recognise dysfunctional patterns at personal, team, and organisational levels that block peak performance 

• Learn practical diagnostic tools to identify root causes such as unclear roles, poor communication, and lack of trust 

• Apply interventions to build psychological safety and restore team cohesion 

• Develop an action plan based on the characteristics of a high performing team  

This masterclass is suitable for anyone who: 

• Is involved in change management, team development, HR, or leadership roles 

• Works as an operations manager, department head, or senior leader responsible for team performance 

• Is an HR director, organisational development consultant, or talent management professional 

• Serves as a project manager, program manager, or team coach