by Cecilia Yeung | Sep 29, 2025 | Employee Engagement, HR Leadership, Organisation Culture, Psychological Safety at Work, Workplace Trust
The Secret to Giving Feedback Without Ruining the Relationship Giving feedback is one of the most important communication techniques in any workplace. It’s also one of the trickiest. Maybe you’ve ever avoided a tough conversation, over-explained, or backed down...
by Barbara Clifford | Sep 24, 2025 | Communication, Leadership, Resilience, Workplace Skills
Emotional Intelligence at Work: Tips for Surviving Pressure & 12 Phrases to Try Emotional Intelligence is now one of the most in demand behavioural competencies in modern working world. It shapes careers, teamwork, wellbeing. However, it also quietly explains...
by Barbara Clifford | Sep 21, 2025 | Employee Engagement, HR Leadership, Organisation Culture, Psychological Safety at Work, Workplace Trust
7 Reasons Why Your Staff Aren’t Disengaged — They’re Disappointed “Low engagement” isn’t about laziness or lack of motivation. It’s more likely to be about disappointment. We love to dress disengagement up as an HR metric: scores, percentages, dashboards. But...
by Barbara Clifford | Sep 15, 2025 | Leadership, Productivity, Time Management, Workplace Culture
You’re Not Special Just Because You’re Busy What if your full calendar is just smoke and mirrors? There’s a strange thing happening in modern workplaces, kitchens, boardrooms, inboxes and even in our inner dialogue: we’ve started treating busyness like it’s a badge...
by Barbara Clifford | Sep 7, 2025 | Conflict Resolution, Emotional Intelligence, Leadership & Management, Professional Development, Team Dynamics, Workplace Communication, Workplace Culture
Tame That Dominant Personality (Without Losing Your Cool) Ever worked with someone who bulldozes through meetings and steamrolls your ideas? Yeah, that dominant personality can feel like a storm. But a bit of strategy, and a dash of emotional intelligence, can help...