Assertive communication for challenging and awkward conversations

by Dame | Sep 23, 2025

In today’s fast-paced, automated and resource-constrained environment, mastering emotional resilience is essential for sustaining high performance. This masterclass shares practical techniques to strengthen your emotional resilience, helping you be resourceful,...

Kind Words for Tough Talks

by Dame | Sep 23, 2025

As a manager, leader or professional balancing urgent demands and strategic priorities, learning how to deliver bad news effectively is vital. This free masterclass reveals proven techniques to communicate difficult messages with empathy professionalism—helping you...

Mastering Difficult Conversations: Communication Techniques That Build Empathy and Trust

by Cecilia Yeung | Sep 7, 2025 | Communication, Emotional Intelligence, Leadership, Workplace Culture

Mastering Difficult Conversations: Communication Techniques That Build Empathy and Trust  In every workplace, community, or leadership role, we face moments that require us to deliver uncomfortable truths—whether it’s giving feedback, announcing change, or...

The Resilience Playbook – Turn Stress into Strength with Personality Awareness

by Dame | Aug 21, 2025

In today’s fast-paced, automated and resource-constrained environment, resilience is the capability that transforms pressure into sustained performance. This masterclass will focus on practical stress reduction strategies tailored to your personality style. You...

What If the Perfect Job Doesn’t Make You Happy?

by Barbara Clifford | Aug 19, 2025 | Emotional Intelligence, Leadership, Resilience, Workplace Wellbeing

What If the Perfect Job Doesn’t Make You Happy? What if happiness wasn’t something you found in a dream job, a promotion, or the perfect balance between work and life? What if, instead, it was something you made, right where you are?  That’s the bold idea behind Dan...