by Barbara Clifford | Jan 30, 2026 | Leadership & Management, Workplace Communication, Workplace Culture
How to Disagree at Work Without Damaging Relationships You can disagree without damaging relationships by keeping the focus on curiosity. It’s also worthwhile to give some focus to shared goals, and respect. This isn’t about winning the argument. Instead put your...
by Cecilia Yeung | Oct 20, 2025 | Communication, Conflict Resolution, Leadership, Resilience, Stress Management
Delivering Tough Messages with Confidence, Compassion, and Curiosity Delivering bad news is never easy. Yet, it’s one of the most vital skills a leader, manager, or business owner can master. What are the strategies for communicating difficult messages without...
by Cecilia Yeung | Sep 7, 2025 | Communication, Emotional Intelligence, Leadership, Workplace Culture
Mastering Difficult Conversations: Communication Techniques That Build Empathy and Trust In every workplace, community, or leadership role, we face moments that require us to deliver uncomfortable truths—whether it’s giving feedback, announcing change, or...
