Assertive communication for challenging and awkward conversations

Assertive communication for challenging and awkward conversations

In today’s fast-paced, automated and resource-constrained environment, mastering emotional resilience is essential for sustaining high performance. This masterclass shares practical techniques to strengthen your emotional resilience, helping you be resourceful,...
Tame That Dominant Personality (Without Losing Your Cool)

Tame That Dominant Personality (Without Losing Your Cool)

Tame That Dominant Personality (Without Losing Your Cool)  Ever worked with someone who bulldozes through meetings and steamrolls your ideas? Yeah, that dominant personality can feel like a storm. But a bit of strategy, and a dash of emotional intelligence, can help...
Respectful, Not Reactive: The Assertive Way to Give Bad News

Respectful, Not Reactive: The Assertive Way to Give Bad News

In today’s fast-paced, automated and resource-constrained environment, mastering emotional resilience is essential for sustaining high performance. This masterclass shares practical techniques to strengthen your emotional resilience, helping you be resourceful,...