Kind Words for Tough Talks
As a manager, leader or professional balancing urgent demands and strategic priorities, learning how to deliver bad news effectively is vital. This free masterclass reveals proven techniques to communicate difficult messages with empathy professionalism—helping you...
Tame That Dominant Personality (Without Losing Your Cool)
Tame That Dominant Personality (Without Losing Your Cool) Ever worked with someone who bulldozes through meetings and steamrolls your ideas? Yeah, that dominant personality can feel like a storm. But a bit of strategy, and a dash of emotional intelligence, can help...
Respectful, Not Reactive: The Assertive Way to Give Bad News
In today’s fast-paced, automated and resource-constrained environment, mastering emotional resilience is essential for sustaining high performance. This masterclass shares practical techniques to strengthen your emotional resilience, helping you be resourceful,...