by Barbara Clifford | Sep 24, 2025 | Communication, Leadership, Resilience, Workplace Skills
Emotional Intelligence at Work: Tips for Surviving Pressure & 12 Phrases to Try Emotional Intelligence is now one of the most in demand behavioural competencies in modern working world. It shapes careers, teamwork, wellbeing. However, it also quietly explains...
by Cecilia Yeung | Sep 7, 2025 | Communication, Emotional Intelligence, Leadership, Workplace Culture
Mastering Difficult Conversations: Communication Techniques That Build Empathy and Trust In every workplace, community, or leadership role, we face moments that require us to deliver uncomfortable truths—whether it’s giving feedback, announcing change, or...
by Barbara Clifford | Jun 17, 2025 | Communication, Conflict Management, Leadership, Workplace Culture
7 Strategies to Stay Calm in Difficult Conversations Difficult conversations are inevitable. Whether you’re addressing a performance issue with a team member, discussing boundaries with a partner, or confronting a friend about a hurtful comment, these...
by Barbara Clifford | May 22, 2025 | Communication, Emotional Intelligence, Leadership, Professional Development
Mastering Leadership Communication: The 4 Essential Thinking Styles Every Leader Must Practice “You cannot solve a problem with the same thinking that created it.” — Albert Einstein No doubt there are clever leaders around you that frustratingly have the...
by Barbara Clifford | May 13, 2025 | Communication, Emotional Intelligence, Personal Development, Resilience, Stress Management
Don’t Let Stress Hijack Your Reactions: 12 Phrases to Stay in Control Stress is a constant, in fact it’s pretty unavoidable. Being stress free is an absolute myth. We actually need stress to perform. Think about it, without pressure, deadlines etc we don’t...
by Barbara Clifford | Apr 21, 2025 | Communication, Emotional Wellbeing, Leadership
How to Overcome Micromanagement and Improve Your Leadership and Communication Skills Micromanagement is a common leadership pitfall that many leaders fall into without realising it. You may believe you’re upholding high standards or paying attention to...
